I recommend Blaze Restoration and Ken as the company to chose if you ever need any work done. Ken truly works for you and helps you every step of the way dealing with Insurance companies and taking the stress off your shoulders.
I had a significant water leak in my kitchen, and the way it was leaking it took several days to find the hole. By this time, it had become damaged considerably, and my Insurance company (Travelers) wanted me to get a restoration company under a contract that I liked because I was going on vacation soon for 3 weeks. Ken was recommended to me, and he comes out, and we talked about what I wanted with restoration. My big thing was getting rid of carpet were I could since most was being ripped up and getting laminated flooring. He said he promised to put my house back together to look better than new and keep me informed every step.
Ken has sent me pictures showing the work as it is being completed and has to keep updated on all timelines. He was upset right away because he had to tell me they get a late start because my house hadn’t been packed up completely, and they had to wait to get started. Ken dealt with the Insurance company on all issues, as it turned out to be a much bigger job than I even thought. Every room in my house had to get new flooring, rooms repainted, doors replaced, and kitchen appliances, cabinets, and countertop had to be replaced. Later Ken went to reuse my sink, faucet, and garbage disposal and found Service Master had left mine outside and was not useable; he took care of it.
Every step of the way, I made all the decisions, from the flooring, cabinets, countertops, tile for backsplash, appliances, and the colors of paint on the walls. If I needed help, he was there. I received phone calls and or texts, including pictures 2 or more times a week. Ken turned out to befriend and someone I know I can trust in the future if I ever need anything else done. My house is truly remarkable, thanks to Blaze’s workmanship! Thank you, Ken, and the rest of the team.
